Office of Student Financial Services

Information on Student Refunds

Please note that this information applies to over-payments on the account, not the College Refund Policy. Please click here for the College Refund Policy.

If the payments on a student account exceeds the charges, the student will be issued a refund. This often occurs roughly one month after the start of the semester, but some refunds may be issued later depending on the academic program or type of fund. Due to this, students may receive multiple partial refunds as funding becomes available throughout the semester. 

Please note that over-payments from credit/debit card payments made directly to MCLA (not the monthly payment plan) will be refunded back to the card that issued payment whenever possible.


All student refunds, with the exception of certain Federal Parent Plus Loan refunds, are issued directly to the student. 

MCLA delivers student refunds with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Learn more here.

View our third-party servicer contract for refund management here.


Over-payments from a Federal Parent Plus loan are refunded to the parent borrower if the approved loan application indicates it. These refunds are issued in the form of a paper check.

Federal Parent Plus Loan refunds checks are staledated after 120 days and must be cashed as soon as possible. Refunds resulting from federal aid MUST be tendered within 240 days of the original check issuance or funds will be returned to the Department of Education.

Questions? ASK us!

Further inquires regarding student e-refunds or parent refunds can be directed to Student Financial Services by calling 413-662-5230 or emailing